Patient-centered care is the care that you want your family members to receive all the time and it’s the care we want all of our patients and our family members to receive at RHD. Patient-centered care is compassionate, sensitive to the every day and special needs of patients and their families, and based upon the best clinical-based evidence.

At RHD we are committed to center our care around you – you are our #1 priority from the time that you enter our hospital until the time that you leave:

• We will be respectful of your values, preferences and needs.
• We will communicate effectively and demonstrate caring and respectful behaviors.
• We will involve you in shared decisions about your health.
• We will do whatever we can to maintain your comfort.
• We will provide you with emotional support.
• We will involve your family and friends in your care, if you wish.
• We will provide you with education and support resources when you leave the hospital.